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How to buy from eshop.respiroclothing.com

Our eshop.respiroclothing.com makes buying easy by letting you choose what's most convenient for you.You can order directly from eshop.respiroclothing.com online. Shopping online with us is totally safe because we use secure servers to protect your credit card information. All the information you provide is encrypted - which means nobody else, other than eshop.respiroclothing.com can read it, giving you total security when you shop with us.

Privacy & Respiro

Data protection and privacy

We use the information that we collect about you to:

Process your order expeditiously and efficiently
Enable the goods to be delivered to you
In order to secure this we have to pass on your address to our third party couriers. If it is in our possession we will also pass on details of your telephone number in order to allow our couriers to contact you directly in the event of a query regarding delivery.
Contact you regarding forthcoming offers by email only
We will not telephone you unless the telephone call relates to a particular order that you have made. Credit card and debit card details are checked and verified by a third party and goods are only dispatched once authorisation has been obtained.
Ensure that your credit, debit or charge card is not being used without your consent
We will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected.
We may use information concerning you for payment recovery or to investigate any possible fraud in the event that credit or debit card payments have been used in a fraudulant manner. Please note that we may be required to disclose information concerning you if requested to do so by the police.

Online orders

Here is how we suggest you proceed for your online shopping:

- Once you choose a product, select the appropriate color, quantity and size. You can also click the Sizing Chart section to help you shop.

- Click the Add To Cart button.

- If you continue to browse and are ready to checkout, click the Shopping Cart button at the upper right part of the page. Click on the Checkout button. This will lead you to your Shopping Cart where you can see the selected items. You can delete items if you wish by clicking on the red Remove button with white cross inside.

- Then, follow the simple checkout instructions and your order will be placed. If any problem should occur while going through your checkout process, please contact one of our customer service representatives by calling our line at +16043411583 (Open Monday to Friday, 9:00AM to 5:00PM (ET)).

We accept VISA, MasterCard and American Express for online orders.

Order Processing (online)

1. Your order will be processed within 1 business day from the time you pass it.

2. This processing delay must be added to the shipping delays of the chosen method which should also be counted as business days.

- For example, if you purchase an item and choose the Canada Post Standard 6-10 days shipping method, you should expect to receive you item in a minimum of 7 business days (1 day processing + 6 day shipping) and in a maximum of 12 business days (2 day processing + 10 day shipping).

Once we have received your order, we'll send you a confirmation of your order via e-mail instantly. If, for any reason, you would like to make any changes to your order, please don’t hesitate to contact one of our customer service representatives by writing at eshop@respiroclothing.com or by calling our line at +16043411583. Also, if ever we expect unusual delays for your item(s), you will be contacted and given a choice to either accept those delays or cancel your order.

Shipping Charges

Shipments to Canada

We offer many options for shipping within Canada. The price of those options vary depending on the price of the item(s) purchased as well as the quickness of the service selected.

Purchase value	Delivery delay	Price
$0.00 to $99.99	Canada Post Standard (6-10 business days)	$10.00
$100.00 +	Canada Post Standard (6-10 business days)	Free
$0.00 to $199.99	Canada Post Expedited (2-6 business days)	$20.00
$200.00 +	Canada Post Expedited (2-6 business days)	$20.00
$0.00 to $199.99	Canada Post Express Post (1-3 business days)	$40.00
$200.00 +	Canada Post Express Post (1-3 business days)	$55.00

All prices in the tab above are excluding taxes. Surcharges can be applied for shipments to British
Columbia, Yukon, Northwest Territories and Nunavut except for Canada Post Standard (6-10 business days) free shipping with $100.00 + purchase.

Shipments to USA

Purchase value	Delivery delay	Price
$0.00 to $199.99	Canada Post - USA Standard (6-10 business days)	$15.00
$200.00 +	Canada Post - USA Standard (6-10 business days)	$20.00
$0.00 to $199.99	Canada Post - USA Expedited (2-6 business days)	$25.00
$200.00 +	Canada Post - USA Expedited (2-6 business days)	$35.00
$0.00 to $199.99	Canada Post - USA Express (1-3 business days)	$40.00
$200.00 +	Canada Post - USA Express (1-3 business days)	$70.00